TornCat MossosPublic legal center

Account and data

Delete account and data.

Public guide for requesting account and associated data deletion, suitable as the Google Play account deletion web resource.

Private and unofficial app.

TornCat Mossos is not affiliated with, endorsed by or managed by Mossos d'Esquadra, Generalitat de Catalunya or the Department of Interior.

Last updated: May 18, 2026Public HTTPS · No login · Not a PDF

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1. How to start deletion

Inside the app

  1. Open TornCat Mossos.
  2. Go to Profile.
  3. Open Privacy and security or Account.
  4. Select Delete account and data.
  5. Confirm the request following the security steps shown in the app.

Outside the app

Send an email to support.torncatmossos@gmail.com with the subject “TornCat Mossos — Delete account and data”. Use the email linked to the account whenever possible.

Do not send passwords, institutional credentials, badge numbers or sensitive police information.

2. What is deleted

  • user profile, linked email and account settings;
  • service configuration, calendars, shifts, vacation, leave, blue days, court entries, overtime extensions and reminders;
  • Jornada, Radar and derived calculations;
  • connections, invitations, sharing permissions and change/coverage requests;
  • session tokens and account-linked technical data when no longer necessary.

If the device cannot automatically complete deletion of the authentication identifier, a request will be recorded for completion through support or backend administration.

3. Data exported outside the app

Account deletion cannot automatically delete PDFs, screenshots, WhatsApp messages, emails, device calendars, local copies or content that the user shared or saved in external services.

4. Timeframe and verification

Ordinary requests will normally be processed within a maximum of 30 calendar days, unless legal obligations or technical issues require more time. Reasonable identity verification may be requested to prevent fraudulent deletion.

5. Future payments or subscriptions

If future versions include Apple or Google subscriptions, deleting the TornCat Mossos account will not automatically cancel a store-managed subscription.